Privacy Policy

Effective Date: April 5, 2026

Sharp AI ("Sharp," "we," "our," or "us") provides a communication training application (the "App") designed to help professionals improve how they speak under pressure. This Privacy Policy explains how we collect, use, store, and protect your information when you use the App.

By using Sharp, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

a) Account Information

When you sign in with Apple Sign In, we receive your Apple user identifier and, if you choose to share it, your name and email address. Apple may provide a private relay email address instead of your real email. We use this information solely to create and manage your account.

b) Profile and Context Information

You may voluntarily provide information such as your name, job role, company, career situation, and professional goals to personalise coaching feedback. You may also upload professional documents (CVs, job descriptions, project briefs) for more tailored practice scenarios. This information is stored on your device and synced to your account if you are signed in.

c) Audio Recordings

When you use a practice session, the App records your spoken responses. These recordings are transmitted to our servers solely for transcription and AI-based scoring. Audio data is processed in real time and is not permanently stored on our servers after processing is complete.

In Conversation mode, live audio is streamed directly to ElevenLabs for real-time conversational AI interaction. This audio is processed in real time and is not stored after the session ends.

d) Session Data

Scores, coaching feedback, transcripts, streaks, badges, and session history are generated during your use of the App. This data is stored locally on your device and synced to your account via our cloud service (Supabase) if you are signed in.

e) Purchase Information

If you subscribe to Sharp Pro, your purchase is processed by Apple through the App Store. We use RevenueCat to manage subscription status and verify entitlements. We do not have access to your payment card details or bank account information. RevenueCat receives your anonymous app user ID and purchase receipt to validate your subscription.

f) Usage and Analytics Data

We collect anonymised usage data to understand how the App is used and to improve the product. This includes events such as app launches, feature usage, session completions, and paywall interactions. This data is collected via PostHog and is not linked to your identity for advertising purposes.

g) Push Notification Tokens

If you opt in to push notifications, we collect your device push token to send you reminders and engagement notifications. You can disable notifications at any time through your device settings.

h) Diagnostics

We may collect crash logs and performance data through Expo to diagnose technical issues and improve app stability.

Sharp does not collect precise location, contacts, browsing history, health data, financial information, or any sensitive personal information as defined by applicable privacy laws.

2. How We Use Your Information

We use the information described above for the following purposes:

We do not use your information for third-party advertising, profiling for advertising purposes, or any purpose unrelated to delivering and improving the App.

3. Third-Party Services

Sharp relies on the following third-party services to deliver its features. Each service receives only the minimum data necessary to perform its function:

Service Purpose Data Shared
Apple Sign In User authentication Apple user ID, name, email (if shared)
Supabase Cloud storage and account sync User ID, profile data, session history, documents
Anthropic (Claude API) AI scoring, coaching, question generation Transcribed text and optional user context
Groq (Whisper) Speech-to-text transcription Audio recordings
ElevenLabs Text-to-speech and conversational AI Text prompts; live audio in conversation mode
RevenueCat Subscription management Anonymous user ID, purchase receipts
PostHog Product analytics Anonymised usage events
Expo Push notifications, OTA updates, diagnostics Device push token, crash data

We do not sell, rent, or share your personal information with any third party for marketing or advertising purposes.

Links to third-party privacy policies:

4. App Store Privacy Label

The following summarises the data Sharp collects as disclosed in our App Store privacy nutrition label:

Data Type Collected Linked to Identity Used for Tracking Purpose
Name Yes Yes No App Functionality
Email Address Yes Yes No App Functionality
User ID Yes Yes No App Functionality
Audio Data Yes No No App Functionality
Other User Content Yes Yes No App Functionality, Product Personalisation
Purchase History Yes Yes No App Functionality
Product Interaction Yes No No Analytics
Crash Data Yes No No App Functionality
Performance Data Yes No No App Functionality
Sharp does not track users. We do not link any collected data with third-party data for advertising or advertising measurement purposes, and we do not share data with data brokers.

5. Data Storage and Security

Session data, scores, transcripts, and user-provided context are stored locally on your device using on-device storage (AsyncStorage). If you are signed in, this data is also synced to Supabase, a secure cloud database hosted on AWS infrastructure.

Audio recordings are transmitted securely over HTTPS (TLS encryption) to our processing servers and to the third-party services listed above. Audio is processed in memory and is not written to persistent storage on our servers after processing.

We implement appropriate technical and organisational measures to protect your data, including encryption in transit, secure server infrastructure, and access controls on our backend systems.

6. Data Retention

If you delete the App from your device, all locally stored data is permanently removed. To delete cloud-synced data, please contact us.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

To exercise any of these rights, please contact us at privacy@sharp-ai.app. We will respond to your request within 30 days.

8. Children's Privacy

Sharp is not directed at children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at privacy@sharp-ai.app and we will take steps to delete the information.

9. International Data Transfers

Your data may be processed by third-party services located outside your country of residence, including in the United States. By using the App, you consent to the transfer of this data to servers that may be located in other jurisdictions. All transfers are conducted over encrypted connections (HTTPS/TLS).

Where required by applicable law (such as GDPR), we ensure appropriate safeguards are in place for international data transfers.

10. Additional Rights for EEA and UK Users

If you are located in the European Economic Area (EEA) or the United Kingdom, the following additional information applies:

Legal bases for processing:

You have the right to lodge a complaint with your local data protection authority if you believe your data has been processed unlawfully.

11. Additional Rights for California Users

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. Sharp does not sell personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Effective Date" at the top of this page and may notify you through the App. Your continued use of Sharp after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Sharp AI
Email: privacy@sharp-ai.app